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CFOs Looking for a "Softer" Side in Staff

 

By Plansponsor.com

As CFOs and their staff become more engaged in organizational decision making, soft skills such as critical thinking and communication are increasingly important, new research finds.

A Grant Thornton report on its study said a majority (55%) of CFOs cite lack of soft skills as the most significant challenge for recruiting talent, followed by concerns about the workload or lifestyle in corporate finance and accounting (50%).  

Public companies cite lack of soft skills as their primary recruiting challenge (62%), with workload or lifestyle concerns as their second-most pressing issue (46%), while private companies rate workload or lifestyle as their foremost concern (56%), with soft skills of secondary importance (44%).  

According to the report, lack of technical skills rates as the third-most urgent challenge in recruiting accounting talent (23%). Like their U.S.-based counterparts, most non-U.S. company CFOs list lack of soft skills as their chief concern in recruiting accounting talent (70% vs. 55% in the U.S.); however, non-U.S. company CFOs rate lack of technical accounting skills as their second-most concern (60% vs. 23% in the U.S.). 

Of CFOs at companies with revenues under $100 million, 62% cite communication skills as a central requirement for accounting talent. This emphasis on communication skills is likely driven by the multifunctional role accounting professionals play within these organizations, Grant Thornton said.  

In addition, a majority of CFOs (77%) cite soft skills as the most significant training challenge for their existing accounting talent, followed by understanding and applying international accounting standards (68%) and addressing new external reporting needs (50%). Half of the CFOs surveyed also expressed a need to train accounting professionals on enterprise resource planning (ERP) or IT systems and technological developments such as eXtensible Business Reporting Language (XBRL).  

(International Financial Reporting Standards) IFRS-related training is the most critical challenge for CFOs at companies with over $500 million in revenues, with 83% rating it as challenging or very challenging. Training around soft skills, complexity of standards and the evolving regulatory framework follow, with (67%) of respondents rating each of these areas as challenging or very challenging. 

When asked about top voluntary turnover drivers, most CFOs cite poor work-life balance and limited advancement as top-most concerns (45%), followed by poor training and development opportunities (32%). Poor compensation/benefits ranks fourth on the list of top turnover drivers.

Grant Thornton, assisted by a third-party research provider, conducted one-on-one interviews with 22 U.S.-based CFOs and 10 non-U.S.-based CFOs representing a range of industries and company sizes. Thirteen public and 19 private U.S.-based companies were surveyed, along with six public and four private non-U.S. companies. 

The survey report is here.

 

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